Strengthening EU Passenger Rights

Summary

A proposal to harmonize and strengthen passenger rights across all EU transport modes, focusing on better enforcement, improved accessibility for disabled persons, and clearer rules for travel intermediaries.
10 25.06.2026
Other
transport
civil law
human rights
social policy
equal treatment
administrative law
public administration
administrative reform
business and competition
information and information processing

Key points

  • The proposal seeks to harmonize passenger rights across all transport modes, including air, rail, bus/coach, and waterborne travel.
  • A new standardized European form will be introduced to make requesting compensation and reimbursements easier and more consistent.
  • Enhanced protections are proposed for persons with disabilities, including free travel for necessary accompanying persons and full liability for lost mobility equipment.
  • New rules will clarify the responsibilities of travel intermediaries, ensuring they provide transparent pricing and handle reimbursements without extra costs to passengers.
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