Summary
The resolution addresses the social inequalities caused by digitalization, calling for better digital skills, improved web accessibility, and the preservation of non-digital options like cash and physical public offices. 9 13.12.2022
Other
finance
economy
education
human rights
social policy
disabled person
equal treatment
public administration
employment and working conditions
information technology and data processing
Key points
- The digital divide is creating significant social differences between urban and rural areas, as well as between different age groups.
- Vulnerable groups, including the elderly, persons with disabilities, and low-income individuals, face increasing risks of social exclusion due to digital-only services.
- The decline in physical banking branches and cash availability limits the freedom of choice for many citizens.
- There is an urgent need to improve web accessibility to support the approximately 87 million people in the EU living with disabilities.
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